What We Do


Survey Research Services offers a wide range of research support services to meet all data collection needs. Our center is home to a team of experts who specialize in a variety of data collection modes. Please take a look at some of our services and supported data collection modes below.

Our Services

Research Consultationbubble icon

  • Project planning and survey mode guidance
  • Basic questionnaire design advice
  • Sample design
  • Proposal collaboration
  • Program evaluation planning
  • Cost estimates

Quality research data requires careful planning and attention to best evidence-based practices in survey design and data collection. Our experienced team offers free consultations, along with up to three hours of complimentary study design guidance to help make your project a success.



Sampling Expertisepeople icon

  • Sample frame development
  • Sample acquisition

No matter which populations you are trying to reach, CSSM and SRS are here to help you develop a sample frame that meets the needs of your project and acquire your sample whenever you're ready. CSSM's statisticians provide expert sample guidance and our experienced staff at SRS work with you to create a tailored recruitment plan with outreach modes that will target your specific sample. With a staff that is fully trained in professional recruitment methods, SRS is able to reach more participants than one researcher could ever reach alone.



Questionnaire Designwrench and screwdriver icon

  • Question content and formatting
  • Web survey programming
  • Up to 3 hours of complimentary help for student researchers

Our staff has kept up with decades of research on best practices in questionnaire design. We provide as much or as little support as you need to refine your questionnaire.



Questionnaire & Instrument Testingpuzzle icon

  • Cognitive testing for question clarity and effectiveness
  • Pilot testing

This vital step in the planning process ensures that your data collection instruments are measuring what you want to know, that each measure is clear, and that the available response options represent a range of participant experiences. SRS staff recruit a pool of pilot participants to test your instruments and provide detailed feedback so that you can begin your study with confidence.



Data Collectionpaper and pencil icon

  • Coding
  • Verifying
  • Cleaning

Let our team handle the coding, verification, and cleaning process so that you can get right to work with your data.



Data Weighting & Analysiscalculator icon

Our expert CSSM statisticians are available to weight and analyze the quantitative data we gather for you. We also have staff available to provide qualitative coding and other types of analysis.



Data Disseminationchart icon

  • Methodology reports
  • Infographics
  • Project flyers and postcards
  • Video data reports

Need help with data dissemination post-analysis? SRS staff can design engaging infographic materials, promotional project flyers and postcards, and video data reports to help your stakeholders grasp the significance of your data. 



Training & Class Presentationsmouse icon

  • Research methods
  • In-person and remote focus group facilitation
  • Survey design and effective question development
  • Behavioral observation coding

We offer a full range of trainings on a variety of data collection and coding methods. Our staff is also available for educational classroom visits on questionnaire design and data collection methods.


Online and Web Surveys

Website article icon

Low cost and customizable

Sample Project: ISU Administrative Web Surveys

Mail and Paper Surveys

mail iconExcellent coverage and elevated response

 

Phone Surveys

ringing phone iconEnhanced control and participant support from our calling center experts

Sample Project: Land Ownership

Mixed-Mode Surveys

electronic tablet and pencil iconThe benefits of both web and mail surveys; a great option when targeting populations with different needs or when budget allows.

Video Coding

video codingUsing standardized methods to identify and tally recorded behaviors

Focus Groups

speech bubbles iconIncreased insight into participant perspectives; excellent means of collecting data prior to questionnaire development

Sample Project: Extension & Outreach Life Long Learning Project

Observation

camera iconExcellent for program evaluation and collecting information on group interviews 

 

One-on-One Interviews

microphone iconDig deeper into participant beliefs and experiences with one-on-one engagement